I was appalled with the service I received from Aro Café yesterday; we came in to buy take-away coffee. The place only had one other diner, (not something that you usually see at a Wellington Café on a Sunday). Ordered, paid for our coffee, watched the front of staff write our coffee order down and move over to the coffee machine. We then took a seat and started flicking though an old magazine (no Sunday paper in site). 5 minutes later we watch this same front of house person (later found out her name was Sarah), move from coffee machine into the kitchen and started having a loud chat with the kitchen staff (about the party when went to the previous night).We then got up and required about our coffee (there was no coffee queue, no one else waiting for coffee before us). At first they asked if we would like to order, when I informed the girl that we actually ordered our take-away coffees 5 minutes ago and produced our receipt, Sarah came out of the kitchen and then started to make our coffee.We asked how come they weren’t made (now) 10 minutes later, said that we would understand if there were other coffee orders in front of us, (which there was not). Sarah had no reply. Ask to speak to the manager, Sarah replied that was herself.We will never be returning to Aro Café thanks to the service we received from there front of house. We are disappointed that we have these types of Cafes in our beautiful city.

This place is a hive of activity! A great mix of clientele make this a great place to see and be seen. Friendly service and a great selection of food. Coffee is their own and is fantastic!

Great Coffee and great Food!